In this episode of The Daily Groomer, I sit down with two incredible women in the grooming industry, Donna Sheehey and Sandy Stow. We dive deep into the importance of treating groomers like partners, creating a "groomers first culture," and the journey of Zoom n Groomin's rapid growth. We also touch on overcoming challenges like the Covid pandemic and supply chain issues, and the benefits of a non-groomer franchise model. Tune in for an inspiring conversation about maintaining enthusiasm, quality service, and building a successful, supportive business landscape.
03:55 Formation of franchise company
12:21 Initial struggles, overcoming shortages, and demonstrating perseverance
25:35 How to ensure high quality as you scale
31:42 Groomers going the extra mile for pet care
40:30 How Zoomin training promotes positivity and effective engagement
Follow them on their social media:
Sandy Stow - https://www.linkedin.com/in/sandystow/
Donna Sheehey - https://www.linkedin.com/in/donnasheehey/
For more grooming tips, insights, and stories, check out our website at The Daily Groomer - https://www.thedailygroomer.com/
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