In our latest episode of The Daily Groomer, I sit down with Joe Zuccarello to explore how the pet grooming industry can elevate its professionalism. We cover everything from creating balanced services to training new talent with "groom techs" and nailing the customer experience. Joe spills all his tips on managing costs, tracking metrics, and simplifying your service menu to really stand out. Whether you’re a grooming pro or just getting started, you’ll find tons of useful insights here. Don’t miss it!
10:50 Finding the Right Balance Between Profit, Service, and Safety in Grooming
19:27 What Makes the Perfect Grooming Business?
27:30 Why a Free Market Approach Can Bring Harmony, Higher Income, and Success
35:56 Helping Grooming Techs Grow into Skilled Full-Service Groomers
41:38 Promoting Shed Control Treatments to Attract Pet Owners
49:57 Using Software to Track Performance and Keep Standards High
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